Agent BankBot v3.2 initiated KYC
Maria's banking app agent connected to the KYC platform. KYA Gateway verified: Tier 1, scope: doc_upload, data_provide. Session started.
Agent Documents uploaded
Agent uploaded passport + proof of address. Files quarantined in sandbox. Maria didn't have to do anything yet.
Platform Swarm verified documents
Doc Verify Agent ran OCR (confidence 0.97). Sanctions Agent: 0 matches. Transaction Monitor: normal patterns. All automated, no human needed.
Platform Liveness check required
First-time customer + regulatory requirement = biometric verification needed. This is OUTSIDE the agent's scope. Platform must contact Maria directly.
Human Prompt Notification sent to Maria
Push notification sent to Maria's phone. The agent CANNOT see this notification, cannot intercept it, and cannot complete it on Maria's behalf. This is the HUMAN PROMPT mechanism.
Client Maria opens the link
Maria taps the notification. Opens a secure, time-limited verification page. The link is unique to her case and cryptographically bound.
Client Liveness check in progress
Maria takes a selfie for liveness verification. Anti-spoofing checks running. The agent has NO access to this biometric data — it goes directly to the platform.
Platform Verification complete
Face match: 99.2%. Liveness: PASS. Risk score: 8/100 (LOW). Auto-approved. The agent is notified that Maria's action is complete, but NOT given any biometric data.
Agent Session closed
Agent receives: { status: "approved" }. KYC is complete. Total time: 8 minutes. Maria only spent 30 seconds on the liveness check. Everything else was handled by her agent.